dewa90 Frequently
Asked Questions

Go to the Register page and fill in the required details — your name, email address, mobile number, and a secure password. Once submitted, you will receive a verification message. Complete the verification step to activate your dewa90 account and gain access to the full game library and wallet features.

dewa90 may require identity verification before processing withdrawals or for account security purposes. Accepted documents typically include a government-issued ID such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID. You may also be asked to verify your registered mobile number or email address. Submitting clear, legible copies speeds up the verification process.

No. Each player is allowed only one dewa90 account. Creating duplicate accounts is a violation of the platform rules and may result in all associated accounts being permanently suspended and any balances forfeited. If you have trouble accessing your existing account, use the login recovery option or contact support rather than creating a new one.

On the Login page, click the "Forgot Password" link and enter your registered email address or mobile number. You will receive a reset link or OTP. Follow the instructions to set a new password. For security, choose a password that is at least 8 characters long and includes a mix of letters, numbers, and symbols. Never share your dewa90 password with anyone.

dewa90 supports the most popular Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP). Head to the Wallet page after logging in to see the full list of available deposit and withdrawal options for your account.

Deposits via GCash and PayMaya are typically credited to your dewa90 wallet within a few minutes. Bank transfers through BPI, BDO, or Metrobank may take slightly longer depending on the bank's processing schedule. If your deposit has not appeared after 30 minutes, check your transaction history in the Wallet section and contact support with your reference number.

Most dewa90 withdrawal requests are reviewed and processed within a few hours during regular operating hours. GCash and PayMaya withdrawals tend to be the fastest. Bank transfers to BPI, BDO, or Metrobank may take up to one business day depending on the bank. Make sure your account is fully verified before submitting a withdrawal request to avoid delays.

Minimum deposit and withdrawal amounts may vary depending on the payment method selected. The current limits are displayed on the Wallet page when you initiate a transaction. dewa90 aims to keep entry amounts accessible for Filipino players across all budget levels.

Withdrawal requests can be declined for several reasons: incomplete account verification, unmet bonus wagering requirements, a mismatch between your registered name and your payment account name, or a pending security review. Check your account status in the Wallet section and ensure all verification steps are complete. If the issue persists, reach out to the dewa90 support team with your transaction details.

dewa90 offers a full library of online casino games including Keno, MG Live dealer tables, A Night Out, Treasure Boat Fishing, Table Games, and Ocean King Jackpot. All games are accessible from the same dewa90 account on both desktop and mobile. Visit the Game page for the full overview.

Keno on dewa90 is a number-draw game where you select between 1 and 10 numbers from a pool. Once the draw runs, matched numbers determine your payout. The more numbers you match, the higher your prize in PHP. Draws happen at regular intervals throughout the day, so there is always a round available to join. It is one of the most beginner-friendly games in the dewa90 library.

MG Live is dewa90's live dealer section, where real professional dealers run table games streamed in high definition. You place bets in PHP and interact with the game in real time — the closest experience to sitting at a physical casino table without leaving your home in Manila, Cebu, or anywhere else in the Philippines. MG Live tables run 24 hours a day.

Ocean King Jackpot is a fishing-style game where you aim and fire at sea creatures swimming across the screen. Each creature has a different point value and multiplier. The jackpot pool grows progressively with every bet placed across all players. Special boss creatures and bonus stages give you extra chances to trigger the jackpot. It is the highest-potential payout game in the dewa90 library.

Yes. All dewa90 game outcomes are determined by certified random number generation (RNG) systems. This ensures that every result — whether a Keno draw, a fishing game catch, or a table game hand — is unpredictable and not influenced by previous rounds or player history. dewa90 is committed to fair play for all Filipino players on the platform.

Yes. dewa90 has a dedicated mobile app available for Android and iOS. Android users can download the APK directly from the App page after logging in. iOS users can add dewa90 to their home screen as a Progressive Web App (PWA) through Safari — tap the Share button and select "Add to Home Screen." The app gives you full access to all dewa90 games and wallet features on the go.

Android devices block APK installations from unknown sources by default. To install the dewa90 app, go to your phone's Settings, then Security or Privacy, and enable "Install from Unknown Sources" or "Allow from this source" for your browser. Once enabled, re-download the APK from the App page and run the installer. If you still encounter issues, make sure your Android version meets the minimum requirement listed on the App page.

No. All dewa90 games are fully playable through your mobile browser without downloading anything. The mobile web version is optimized for touch screens and works well on both Android and iOS. The app simply provides a more convenient, app-like experience with faster loading and easier access from your home screen.

dewa90 uses encrypted connections (SSL/TLS) for all account activity, game sessions, and wallet transactions. Your personal information is stored securely and is never sold to third parties. For full details on how dewa90 handles your data, read the Privacy Policy.

Change your password immediately using the reset option on the Login page. Then contact the dewa90 support team right away so the account can be reviewed and secured. Do not share your password, OTP, or account details with anyone — dewa90 staff will never ask for your password.

dewa90 does not sell your personal information to third parties. Data may be shared only where required by law or with trusted service providers who assist in operating the platform — such as payment processors — under strict confidentiality agreements. See the Privacy Policy for the complete breakdown.

dewa90 provides tools to help players manage their gaming activity responsibly. These include deposit limits, session time reminders, and self-exclusion options. If you feel your gaming is becoming a problem, you can request a temporary or permanent self-exclusion through the Responsible Gaming page. dewa90 takes player wellbeing seriously and encourages all Filipino players to set personal limits before they start playing.

The minimum age to register and play on dewa90 is 21 years old, in accordance with Philippine gaming regulations. Age verification is part of the account process. Any account found to belong to a person under 21 will be immediately suspended and any funds returned in line with applicable rules.

If you need a break from gaming, visit the Responsible Gaming page to learn about the self-exclusion process. You can request a cooling-off period or a longer-term exclusion. During a self-exclusion period, you will not be able to log in or place bets on dewa90. This tool is there to support you — use it without hesitation if you feel you need it.